Keep your profile up to date so the diagnostic AI can give you faster, more accurate help without re-asking the same questions.
Technician Information
Relevant certs, vendor training, licenses. Used to tailor response detail level.
How this helps: Your profile and building data are automatically prepended to every diagnostic query so the agent knows your platform expertise, system topology, and known issues — without you re-explaining context each time.
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Add the buildings you maintain. Each one stores its own BAS platform, protocols, HVAC layout, and known issues.
What this is: The text block below is injected into the system prompt for every diagnostic session. The more complete your profile, the fewer clarifying questions the agent needs to ask.
Context preview
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Unnamed Building
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Select BAS platform(s)…▼
Select protocol(s)…▼
Select HVAC type(s)…▼
Number of AHUs, chiller/boiler plant, VAV zones, unique characteristics
Things the agent should know upfront before you describe a new issue
Alarm Email AddressConfigure your BAS to send alarm notifications to this addressSave profile to generate alarm address